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How Nest’s Tiny Green Light Inspired Revolt

Consumers don’t always see tech product updates as improvements

Images courtesy of Gado Images.

InIn August 2019, Google made a change to a tiny green light on its Nest security cameras. The company was probably totally unprepared for the complete horror-show that followed.

The episode began innocently enough when Google decided to do some digital…

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Thomas Smith

Thomas Smith

Co-Founder & CEO of Gado Images. I write, speak & consult about tech, food, privacy, AI & photography. http://www.bayareatelegraph.com or tom@gadoimages.com

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