How Nest’s Tiny Green Light Inspired Revolt

Consumers don’t always see tech product updates as improvements

Thomas Smith
Dec 26, 2019 · 14 min read
Images courtesy of Gado Images.

In August 2019, Google made a change to a tiny green light on its Nest security cameras. The company was probably totally unprepared for the complete horror-show that followed.

The episode began innocently enough when Google decided to do some digital…