Edge Cases Are Real and They’re Hurting Your Users

Designing for the “happy path” best-case scenario leaves our most vulnerable users on the margins

Jesse Weaver
Sep 4, 2019 · 10 min read
Photo: Daniel Grizelj/Getty Images

our drive for speed, we have conditioned ourselves to ignore our most vulnerable users. We design for the happy path, and society pays the price.

The happy path