We Can Do Better Than Usability
Let’s look beyond basic accessibility and make design truly empowering
Published in
6 min readJun 13, 2019
Our consultancy, PH1, specializes in generative research to help innovate the UX and CX of our clients. We help them answer tough questions — like “Do people really need this?” and “How do we get people to use this?” — in a way that enables them to positively impact people’s lives.
