Our Work Is Never Done: Avoiding User Harm

We must seek richer and more diverse user input throughout the design process

Divyansha Sehgal
Jul 8, 2019 · 7 min read
Photo: Bloom Productions/Getty Images

Smart homes present a beautiful picture of convenience and comfort. The coffee machine turns on as your morning alarm goes off. The lights switch on as you walk down the hallway and direct your favorite voice assistant to play your morning podcast. Cameras and…