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The Skilled Manager’s Guide to Dealing With Underperformers

You can’t manage someone’s performance; you can only help them manage it themselves

Photo: Tom Werner/Getty Images, modified by Alex

Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let someone go. It’s been the hardest part of my…

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Alex Jones

Alex Jones

I lead multi-disciplinary, globally distributed teams that craft remarkable products for millions of people. I start fires (the good kind).