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CX vs. UX: What’s the Difference?

You need to understand both for your business to succeed

Credit: Katarzyna Dziaduś, Illustrator at Netguru

CCustomer experience (CX) and user experience (UX): These two terms mean fundamentally different (though complementary) things, yet are often used interchangeably by app, software, and website owners as if they were one and the same.




Helping designers thrive. A Medium publication about UX/UI design.

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Rafał Warniełło

Rafał Warniełło

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