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CX vs. UX: What’s the Difference?

You need to understand both for your business to succeed

Credit: Katarzyna Dziaduś, Illustrator at Netguru

CCustomer experience (CX) and user experience (UX): These two terms mean fundamentally different (though complementary) things, yet are often used interchangeably by app, software, and website owners as if they were one and the same.

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Helping designers thrive. A Medium publication about UX/UI design.

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Rafał Warniełło

Rafał Warniełło

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