Crime-Tracking Apps Are Plagued by Ethical Dilemmas — Design to the Rescue?
Ahead of Citizen’s redesign, a look into whether designers can put the company on more solid footing
Published in
7 min readAug 28, 2019
By Leo Shaw
It’s the middle of the workday in New York City and I’m watching a shaky phone video of a transit worker being rescued from a subway…
