Crime-Tracking Apps Are Plagued by Ethical Dilemmas — Design to the Rescue?

Ahead of Citizen’s redesign, a look into whether designers can put the company on more solid footing

AIGA Eye on Design
Aug 28, 2019 · 7 min read
Illustration: Katharina Brenner

By Leo Shaw

It’s the middle of the workday in New York City and I’m watching a shaky phone video of a transit worker being rescued from a subway…

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