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The Real Key to Better Health Care Isn’t Technology

It all starts with communication, the central aspect of a great patient experience

Photo by Olga Kononenko on Unsplash

IIt’s 10 p.m. on a Saturday evening when Cindy arrives at the hospital via ambulance with symptoms of chest pain and nausea. Doctors begin immediately working up her analysis and ordering the tests they’ll need to diagnose her disorder…




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Chris Kiess

Chris Kiess

Healthcare User Experience Designer in the Greater Chicago area

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